MOUNTAIN LAUREL INN POLICIES

• A valid credit card and phone number are required to reserve your room(s). If we are unable to charge your card at the appropriate time, we will contact you to resolve. If we don't have a valid phone number, and cannot resolve the credit card issue within 24-48 hours, we reserve the right to cancel your reservation and will notify you by email.

• In consideration of other guests, smoking is restricted to our porches.

• We are unable to accommodate pets, or animals of any kind, including service animals. We recommend Kahla Campbell 276.698.5097 or VCA Animal Hospital and Boarding.

• Unfortunately, we have found that our inn is not appropriate for children under the age of 12, due to the decor and general 'adult' atmosphere.

• All amenities and access to the property can only be made available to registered guests of the inn.

• Check-in time is between 3:00 and 8:00 p.m.; check-out is 11:00 a.m. Please let us know approximately what time to expect you. (i.e. between 3 and 5, after 6, etc.). This will ensure we are on the property to greet you, while giving us time to run errands to prepare for your stay.

• A credit card is required to reserve the room(s) at the time of booking, however, we do not add the charge until 2-4 weeks (14-30 days) prior to check-in date. This prevents the need for a refund, as long as cancellation is made prior to that date. Refunds are subject to re-booking for any cancellation made past those required periods. Please note that failure to cancel 2-4 weeks in advance is subject to full charge for reservation period. (The extended cancellation may apply to peak periods, extended stay, or booking the entire house.)

• All room prices are based on single or double occupancy. Some rooms can accommodate an additional adult or up to two children (12 and up) for an additional fee. Please call us directly so that we can find the best fit for your needs.

• Breakfast is served in the Garden Room at 8:30. Special needs should be discussed with Innkeeper in advance.

• We provide current information on area attractions and we gladly assist you in obtaining any additional information on your specific interests. [Copy and paste this link into your web browser: app.frictionlessguest.com/onl/gst/lnk/6480 ]

• We offer our guests the use of our outdoor salt-water swimming pool during warm weather seasons at no additional charge.

• The entire Inn can be booked for special gatherings; family reunions, small weddings, anniversaries, receptions, etc.

• Our gift certificates make excellent gifts for any special occasion.

• Prices may vary during peak times or special events. Our online booking engine will have current pricing.

• We accept Visa, MasterCard or Discover.
OCCUPANCY & AMMENITIES
Note: We are not a hostel, but a proper B&B. All amenities and access to the property can only be made available to registered guests of the inn.

NOT SUITABLE FOR CHILDREN UNDER 12
Unfortunately, we have found that our inn is just not appropriate for children under 12. Our decor (irreplaceable, unique antiques and family heirlooms from around the world), as well as the general atmosphere of adults in groups or couples, celebrating reunions or romantic getaways, is just not geared to entertain or accommodate younger children.

EXTENSIVE ROOM BLOCKING
We may require up to 4 weeks notice of cancellation, and/or a deposit for 'extensive room blocking' (multiple rooms, multiple days).

VALID CREDIT CARD AND PHONE NUMBER REQUIRED TO RESERVE.
A valid credit card and phone number are required to reserve your room(s). If we are unable to charge your card at the appropriate time, we will contact you to resolve. If we don't have a valid phone number, and cannot resolve the credit card issue within 24-48 hours, we reserve the right to cancel your reservation and will notify you by email.